Working in Terminals During the Pandemic

The awareness of establishing and enforcing workplace health and safety practices has increased exponentially in the light of the COVID-19 outbreak, and it has become an acknowledged reality that this long-drawn pandemic has globally disrupted and redefined the work environment and work processes. Much of today’s port & terminal operations still require on-the ground personnel to manage and operate their operations control room, operate yard & berth equipment. While some ports and terminals may have responded well to the new normal, many are in fact still coming to terms with the challenges with social distancing and manpower resource rostering for alternating split work teams. Therefore, port & terminal operators will now have to more forcefully pursue measures to reengineer their operations by looking deeper into digitalisation of their operations.

The current situation favours Terminal Operating Systems (TOS) that break away from traditional on-site, client/server installations, instead to capitalise on web-based technology. By hosting a cloud-based TOS that is accessible via browsers on laptops and mobile devices, greater workforce mobility and infrastructure resilience can be achieved.

The New Normal of Manpower in Terminal Operations
While there are increasing evidence of automation of port operations to overcome reliance on manual operations, the technology for full automonous vehicles/equipment, and the infrastructural costs involved may still put it out of reach for many ports. Hence undeniably manual labour is still a significant factor to terminals operations, from operating container handling equipment and driving trucks, to physically removing cargo from containers.

For such skill sets that require human resources to be physically on-site, a dynamic system for rostering of personnel would be very useful. Such a system would consider staff’s qualification, availability and previous rostering cycle to equitably distribute the terminal’s expected workload among employees. Teams can be setup so that the same people work in the same shifts on a regular basis, minimizing interaction between those who belong to other teams. In addition, terminals can space out break periods so that employees will not need to linger in big groups during meal times.

For the protection of the workforce from Covid-19, terminals should adopt processes that would minimize contact between personnel and possible sources of infection like surfaces prone to human touch. These can range from simple face masks and gloves to full-blown protective gear depending on the situation. Stocks of these items should be managed effectively to enhance employee’s confidence that they are safe in the workplace. Disinfecting terminal equipment cabins should be a routine activity to ensure the safety of drivers and operators working in a closed environment. Likewise, devices like vehicle mounted terminals (VMT) and mobile devices (handheld terminals) should be disinfected before every change of user (shift change or any other occasion).

Technologies are now available to automatically monitor the number people present in a certain area and these can be used to remind employees to maintain a minimum distance from one another. Similar systems can detect when personnel are not wearing safety vests, helmets and even face masks.

Remote Work as a New Normal for Terminals
Given that physical presence is required for the movement of cargo and containers, there is however a segment of the terminal’s workforce that can be empowered to work remotely. These include back office personnel – finance and administration, documentation, billing and even key operational roles like vessel and yard planners.

A cloud-based TOS would fit perfectly in a situation where personnel are forced to work remotely in the interest of maintaining social distancing. TOS functions accessed via browsers practically allow terminal personnel to work anywhere, provided an adequate security setup is in place.
In addition, for terminal operating companies that run multiple sites, personnel that work remotely can be shared across facilities, as they are unhindered by limitations set by physical presence. In this case terminal operators not only realize savings in manpower and other resources, the employees are also spared from having to contend with congestion in public transport and even in the workplace.

Even if the remote workforce is not shared between terminals in a multi-facility setup, personnel from different locations can play the role of backup to each other, resulting in a robust organizational setup where terminals can continue to operate in case the workforce in one site becomes infected.

The path to the post-Covid world will be a prolonged process, which will not be without setbacks or uncertainties along the way. As the industry progresses into the new normal, it needs to go beyond the typical way of operational manpower rostering to adhere to good workplace safety and health practices. The fact is that the future of terminal operating solution is already within reach, and along with it, a new season of modifying human resource and operational policies that may, in the long-run, operate vastly different from what people are typically used to.

An Opinion Piece by Carlo M.

Product you may be interested in: OPUS Terminal

Entering a New Season: The Real Value of Digitalization

Covid-19’s wide-scale human quarantine and borders closure across countries has a devastating effect on the global economy and severely disrupted all international trade.  In a mere quarter between OCED’s Interim Economic Outlook report for Mar and Jun 2020, their forecast of global growth was first halved to 1.5% and subsequently to -13%.  In China alone, for the two months of Jan-Feb’2020, China’s Ministry of Transport reported a drop of 10.6% in container handling volume for entire China.  A similar scene unfolded at Long Beach, California, with Jun 2020 registering a 10% slowdown in handled volume, and its imports coming in 14% lower. Terminal operators and shipping companies are scrambling to cope with excess idle equipment and assets, while maximizing ‘healthy’ personnel deployment to operate the limited resources to ensure that global trade continues and essential food supplies, consumables, and medical supplies can reach the masses.

Before the pandemic, the maritime sector was still reeling from the shift in the geopolitical and geo-economic status quo arising from the fallout from the Sino-US trade disputes.  Manufacturing hubs relocate to alternative venues like Vietnam, and China factories search for alternative demand markets.  The traditional norms of demand and supply markets were redefined.  Coupled with the surge in eCommerce and the more advanced pace of digitalization in the logistics and B-to-C space has raised the expectations of consumers on shipment efficiency and visibility.  Terminal operators and shipping carriers recognize more than ever the need not just for their internal digital transformation but as well for the broader digitalization of the entire supply chain.  As cliché as it may sound, we are only as strong as our weakest link.

When Push Becomes a Shove to the Shipping and Terminal Sectors

With approximately 90% of world trade still handled by the maritime industry, terminal operators and shipping carriers will continue to have a critical impact on the integrated supply chain of today’s economy, which is in vital need of a digital ecosystem that facilitates seamless online transactions.  In this regard, the culmination of recent events has intensified the surge in the application of technology on business collaboration, necessitating terminals to optimize allocation and utilization of facilities and assets. At the same time, carriers maximize their shipping routes and vessel deployment to best-use their capacity in tandem.

The increasing recognition of the need for connectivity within the supply chain is quickly redefining the status quo as these stakeholders attempt to build up their proprietary end-to-end connectivity to meet the expectations of consumers and cargo owners.  As witnessed from the spate of mergers and acquisitions across the supply chain, for example, DP Worlds’ wave of purchasing feeder operators (Unifeeder & Feedertech) and CMA-CGM’s acquisition of CEVA Logistics, etc., highlights the growing awareness of the need for a seamless supply chain integration. So what better way than to have it all under one roof?

Besides M&A, there is also a proliferation of commercially-influenced platforms such as TradeLens, Calista, NYSHEX, etc. which extended the connectivity trend towards collaboration as supply chain stakeholders start to define and shape their interpretation of the “essential ecosystem” for the industry.  A pitfall with these platforms is that they do not represent the entire community and has limited business scope, resulting in functional and procedural overlaps that fuels confusion and frustration to the stakeholders who grapple with needing to subscribe to several, if not all of these platforms.

These challenging times created the critical impetus for businesses to review their digital transformation blueprint, to reassess their adoption of technology and realign it with ensuring business resilience.  It is a case of either ride the digital wave or be drowned out by it.

Is Technology the Silver Bullet?

Besides connectivity and collaboration, shipping and terminal players have also been accelerating their adoption of automation, from the deployment of autonomous vehicles to replace manual operations to robotic process automation (RPA) or chatbots to remove & reduce manual interactions with application systems.

Qingdao launched China’s first fully automated terminal operations in 2017 with a projection to handle up to 17mil TEU/year has since then registered 55% of operations efficiency and costs reduction of 48%.  Singapore PSA’s upcoming Tuas Mega Port expected to handle up to 65mil TEU/year when fully operational by 2040, built with heavy reliance on autonomous equipment, robotics, and artificial intelligence (AI).  With automation, operations become more resilient to disruptions arising from human-operations, circumventing labor issues, and health pandemic.

With the surge in connectivity and automation, the urgency to have industrial or global standards is paramount to ensure that the digital landscape and ecosystem are still integral and congruent. Standards and protocols enable ease of data exchange within the supply chain and align the interpretation of the data while enforcing a strict regime on security.

The recent much-publicized cases of cyber-attacks that crippled the business capacity of Maersk and MSC highlight the need for greater resilience and robust cybersecurity as we rely more on technology and digitalization.

To avoid digitalization overlaps and misalignments, national-level support and industry-led initiatives will have to converge and form the foundation of a borderless ecosystem that incorporates industrial-wide standardization of messaging, processes, authentication, etc.

Dawn of a New Workforce

If there is a benefit gained from this pandemic, it is the adoption of telecommuting and remote workforce.  Businesses and enterprises which had initially doubted the suitability or practicality of it had either went belly-up during this period or survived by reinventing their business models and operational processes.  The proliferation of mobile applications and vehicle-mounted terminals has displaced the need for in-person contact for task assignments and instructions.

With the advent of 5G, the boundaries and limits of telecommuting and remote workforce will be further redefined or even broken down.  Organizations will have to reassess how businesses will be run henceforth.  Terminals may no longer require a physical, on-site operations command center to manage each terminal. Instead of remote management via decentralized off-site command centers could oversee several terminals concurrently, which ensures greater operational resilience.  Shipping carriers that traditionally require documentation offices to transact with shippers, consignees for physical BLs issuance, DO collection, payments, etc., can now transmit & transact electronically with digital security features such as encryption, digital signatures, blockchain, etc.  Integrated & automated supply chain from fully-automated warehousing to drone delivery or autonomous trucks/rail/barge conveyance of cargo will encounter a reality shift to the logistics industry.

A new chapter is beginning, and terminals and shipping carriers need to capitalize on these disruptive opportunities by incorporating digital transformation into their business strategies to gain a competitive edge.  A well-formulated digitalization roadmap must be infused with sound business policies and standards and aligned with their business goals and vision.

Thought Leadership Article by Wai Mung L.

No Turning Back on Digitalization in Ports

As the world grapples with the devastation brought about by Covid-19, the role the shipping and logistics industry now plays is more critical. Global trade involving farm produce, commodities and even medical supplies are essential items that need to reach processing plants and even nations that require medical aid.

It is now imperative that a port engages in digital data to drive collaboration, align activities, and make decisions that would improve vital processes across shipping operations. The recent emergence of the new normal defines how a forward-thinking port would desire to interact with various stakeholders and systems to drive engagement, share information and align processes. This creates a strong value proposition as industry players from shippers, truckers, terminals and liners will stand to benefit from new business values as the exchange of information directly contributes to their bottom line. Ports must be ready to utilize such shared data for operational clarity, predictability and good capacity utilization.

Here are 3 key areas that I think will be needed to mitigate disruptions of such nature in future.

  1. Automation
    Receiving details of cargo in a vessel becomes pre-emptive information for the port even before the vessel leaves the port of origin. And when it eventually berths, technologies can dynamically forecast and prioritize equipment and vehicle activities within the yard so that operations are well organized, saving costs and time.Real-time location monitoring technologies can transmit location information for operational staff within the confines of a control tower. Advanced systems can monitor the traveling speed of terminal vehicles and can send precautionary alerts to enhance overall safety. It can even identify the condition of the vehicle and send an alert to move the equipment into maintenance and repairs so to avoid unnecessary downtime. The list goes on.

    What is key to note is that automation is increasingly recognized as anchor points as digitally connected cargo handling equipment helps ports to increase their handling capacity by ensuring that cranes, forklifts and other equipment are well utilized while navigating cargo movements, well- maintained and are operating at peak levels, contributing to overall yard safety.

  2. Collaboration
    While collaboration has been a buzzword for some time, the maritime industry has long been working in silos, especially in less developed economies. This has brought with it a constellation of organizational problems and communication issues. Let’s not even get started on the high possibility of erroneous information and manual entry of data into outdated systems. Forwarders, carriers and terminals are now recognizing that by having a collaborative environment of carriers that sits on a shared digital platform goes a long way in delivering exponential benefits. They will now have access to a single instance of truth, which means they get to experience real-time visibility to accurate information and gain control of the present situation. have the will and influence to come together, a positive change to trust and sustainable growth ensues.

  3. Analytics
    Digital data is now able to generate new revenue streams and more service opportunities. These serves as actionable data as the liners, shippers, transport providers, warehouses, regulatory bodies and other parties come together to collaborate and enable transparency into status of goods and resources.The use of IoT can and should be maximized to reap the most benefits from the huge amount of data getting generated but remaining unprocessed in ports. Post operations, terminals can capitalize on big data to run analytics and aid in forecasting for future needs.

    Such standards for port operation can only be made possible if digital transformation is done collectively and the smart port truly enjoys high levels of accuracy, strong adherence to governmental regulations and efficiency in port operations.

At the heart of today’s landscape, digitalization presents an opportunity to hasten the recovery of ports as the industry braces itself to enter into post Covid-19. Ports are no longer just physical hubs where cargo gets transported down the supply chain. Digitalization is rapidly transforming them to hubs of information where data gets exchanged to navigate through the same chain.

The potential of embracing the concept of a thriving digital hub is not a forlorn option, but rather, the potential to harness opportunities are limitless. Herein lies the need to harness right platforms that will enable teams to access shared information in order to coordinate cargo movements and digitize their workflows in an organized manner. Herein also lies the industry’s motivation to keep up with the industry’s responsibility to keep cargo moving through the global trade waters regardless of its seemingly bleak prognosis. After all they say, change is a constant and its just a new way of doing business better, stronger.

Opinion Piece by Carlo M.

Two Steps to Essential Visibility for Terminal Operators

For any business in today’s marketplace, visibility gives real-time awareness and big-time foresight. In addition to lending the ability to make a swift response to a situation, whether it is to fix the problem, or to seize an opportunity, visibility also gives you the power to predict certain outcomes to avert downtime or disaster, and also to seize opportunities.

It is essentially the difference between great decisions and poor ones.

In the container terminal business, where yard activities are complex and dynamic, full visibility, whether in 2D or 3D, is critical.  For instance, smart Terminal Operating Solutions (TOS), today, give a clear view of cargo properties while advanced zoom functions provide important data to extend the limits of human eyes.

Where terminals once operated by manual entries, businesses today can no longer afford to do so. Having a clear picture of the yard operations is a bare essential to survival. For visibility to be available, there are steps to take to benefit from operational transparencies.

 The First Step

The first thing to consider is standardization — streamline your processes, consolidate IT systems, centralized data sharing and automate core processes. By doing so, terminal operations and shipping companies can optimize real-time work.  Standardization will lead to insights into daily shipping processes so you can monitor disruptions or exceptions, track cargo locations, adjust shipping schedules and eventually build stronger customer service. Information that points to inefficiencies can be quickly picked up to avoid potential disruptions as they are flagged out to operations personnel. Operations can minimize unnecessary costs, schedule delays and manage carbon footprint and pass on the benefits to customers.

 The Next Step

As society grows more dependent on information sharing, therein lies the next step to develop best practices — engaging technology.

Other products such as CyberLogitec’s OPUS Logistics help terminal operators and logistics service providers to standardize and integrate all processes. Businesses can easily coordinate workflows, from bookings, inventory shipping and receiving, customs filing, accounting and performance reporting. Through a single-point platform, the solution supports process flexibility, improves shipment visibility and reduces costs.

The reality is, most business managers today do not have a comprehensive and clear idea of the power of the data and information they have in their hands, much less how it can transform their operations for the better. This lack of understanding blocks their visibility of what their operations and business can look like with full digital transformation.

How can companies effectively harness the power of technology? Naturally, concerns over security and privacy are also on the high priority in the productivity and integrity of any business. Indeed, digital transformation isn’t just about technology, artificial intelligence and automation. It will bring changes and new challenges not only to the structure but also the culture of the organization.

What’s a smart way to address this? Engage industry experts and solution consultants. Get an operational health check and some recommendations specifically for your unique business operations.

While change is inevitable, it should not be intimidating. The right knowledge and information will make it less so. it is practical to break it down into steps. Once you are committed to an envisioned desired outcome, every step will be a step forward, propelling the business and operations towards manifold returns on investment. So, take the steps today.


CyberLogitec launches OPUS Terminal M, an advanced terminal operating system for multi-purpose terminals

Accessibility, flexibility, scalability and advanced capability key attributes of browser- and cloud-based solution for smaller- to medium-sized terminals

12 June, 2019, The Netherlands and Singapore – CyberLogitec, the leading provider of maritime, port/terminal and logistics operations technologies, today announced the addition of OPUS Terminal M to its extensive range of advanced IT solutions serving the global supply chain.

OPUS Terminal M, a true multi-purpose TOS, handles container and a range of cargo including breakbulk, project and bulk cargo, and RO-RO. The solution also supports multi-terminal operations for operators that run more than one facility, including container ports, inland container depots and empty depots.

Jason Hyeon, Managing Director of CyberLogitec Global, said, “OPUS Terminal M sets new standards for the industry. Besides accessibility and flexibility, it presents the full functionality of bespoke container TOS systems, offering terminals of all sizes the benefits and advanced operational efficiencies that were previously exclusive to mega terminals because of cost considerations.”

Designed to meet the needs of smaller and medium-sized terminals, OPUS Terminal M provides an advanced solution that enables operators to pursue greater operational efficiency and optimize productivity and profitability.

OPUS Terminal M builds on the innovation of CyberLogitec’s well-established OPUS Terminal solution, offering advanced functionality from Vehicle Booking System to Advanced Yard Planning and Advanced ITV Pooling. One of its most tech-forward functions is real-time 2D and 3D visualization of full cargo and yard operations, to support better management and decision making as well as ensure high safety standards.

The solution is browser-based, enabling easy data accessibility across locations in real-time, and key features to be available on a variety of mobile devices such as tablets and phones. A complete and integrated system, it greatly reduces the need for third-party systems although a flexible interface ensures a high level of inter-operability.

As OPUS Terminal M can be deployed on-premise or on the cloud, customers have the option of deploying via a hosted solution or through a SaaS model, which allows functions to be made available in modules. It is currently the most advanced multi-purpose TOS that can support multi-terminal and multi-modal operations on the cloud platform.

OPUS Terminal M is based on standard J2EE architecture and utilizes thin clients. It takes advantage of Ignite cache to reduce network overhead and the server can be setup on any operating system, facilitating a quick, easy and cost-effective deployment. Multiple facilities can be defined in one licence.

Mr. Hyeon added, “It was important to us to offer terminal operators access to the benefits of digitalization at a cost-efficient price point, while extending how the solution can be used by our customers now and into the future.”

The solution will be showcased in TOC Europe 2019, 18-20 June, 2019, Rotterdam, The Netherlands.

OPUS Terminal M

For more information, visit

Media contact: Cherie Mah, Marketing Manager, CyberLogitec

Contact email:


About CyberLogitec

CyberLogitec empowers the world’s supply chain with advanced technologies that solve operational challenges and meet the exacting demands of our industry.  From maritime shipping operations, port and terminal operating systems to logistics forwarding and warehouse management, our integrated solutions help your business respond swiftly to changing operational needs. Our technology’s advanced algorithms digitize and automate data exchanges to improve efficiency, competitiveness, productivity, and service, no matter which part of the global supply you operate within.

Busan New Container Terminal Selects CyberLogitec OPUS Terminal Solution

05 March 2019, Korea – Leading maritime, port/terminal and logistics information technology (IT) solutions provider CyberLogitec, signed an agreement with Busan New Container Terminal (BNCT) to implement the highly-integrated terminal operating system, OPUS Terminal, at Busan New Port Terminals. With the OPUS Terminal solution, BNCT will experience an improved competitiveness, from a simplified operational workflow, increasing their ports efficiency, productivity and response agility. The OPUS Terminal solution is exceedingly flexible and scalable, allowing BNCT to meet the future needs of their terminals.

“By signing this contract,” said John Elliott, BNCT’s President and CEO, “I am excited to secure a great partnership with CyberLogitec and future for BNCT. I am especially grateful for the huge effort invested by both BNCT and CyberLogitec staff who have conducted a very thorough analysis that enabled us to decide, with great confidence, that CyberLogitec will provide the future terminal operating system for the most advanced terminal in Korea. It is clear to BNCT that CyberLogitec’s proven ability will deliver the reliability, system control and operational flexibility that will lead to improvements in our productivity and efficiency so that we can deliver superior services to BNCT’s customers over the long-term future.”

“A high-performance terminal operating system must have the ability to assist the terminal operators to improve cost inefficiencies, be flexible, scalable and ultimately lead to improved terminal productivity,’ said Son-Jeong MIN, Product Manager – Terminal solution, CyberLogitec. “We are committed to promote our solutions competitiveness using business intelligence and leveraging on big data for accurate operation analysis and forecasting. Building on our strong and robust relationship with BNCT, we can drive innovation and efficiency of the terminal operations to create the terminal of tomorrow.”

OPUS Terminal is a highly integrated terminal operating system (TOS) that manages the entire terminal operations from gate to yard to ship. The solution’s advanced features give terminals the ability to quickly move ships in and out of their terminals. Accommodating the needs of both container and multi-purpose terminals, OPUS Terminal allows the entire operation to be managed under a single integrated platform. This is achieved through combined planning, operation, EDI and management supporting systems. OPUS Terminal has been successfully deployed at more than 30 terminals globally, including mega terminal installations namely DP World’s Jebel Ali Terminals in UAE and Westports in Malaysia.

BNCT is an independent full-service container terminal operator with a current capacity of 2.5 million TEU. Claimed as the most advanced terminal in Korea, BNCT can berth up to 3 of the world’s largest container vessels simultaneously with its 1,400 meter long deep-water quay, and is equipped with the most technologically advanced assets to support the entire terminal operation.

The signing ceremony between Busan New Container Terminal (BNCT) and CyberLogitec was held at BNCT office. 

From left:  John M. Elliott, President and CEO – BNCT Co., Ltd and Jang-Rim Choi, CEO – CyberLogitec Group

For more information, visit
Media contact: Cherie Mah, Marketing Manager, CyberLogitec
Contact email:

Smart Is The New Small

Digital transformation has been bringing sweeping changes across all industries. In shipping, the evolution has been progressive but slow. Ironic for an industry that has a key role in almost every industry in the global marketplace today. According to the International Maritime Organization (IMO), over 90% of the world’s trade is carried by sea. But the reality is the shipping industry has been experiencing the drag of slow growth hampered by great operational complexities, stiff competition, evolving cross-border challenges and shrinking margins.

Overcapacity and uncertainty in the global economic and political climate have been keeping freight rates depressed, while rising oil prices, vessel charter and operational costs add pressure on shipping lines to run a tighter ship. In order to move more, and move faster, carriers have been trending towards bigger vessels that can carry bigger cargo volumes to achieve higher economies of scale. These mega ships need larger ports with the capacity, equipment and technologies that can support the most efficient vessel turnaround times.

With the bigger ports caught in the snarl of handling ultra-size vessels along increasingly congested trade routes, the initiated small and midsized ports are already readying themselves for the cascade of large vessels redeployed their way. Investments in infrastructure along with the right smart port technologies, processes and partners will give smaller players big advantages. In addition to more power to lure some vessel traffic from rival ports, smaller smart ports gain the agility to ride high on the wave of the shipping world’s new normal.

First Mover Advantage

Indonesia Port Corporation’s (IPC) Pelindo II, for one, has been playing it smart for a while now. The Indonesian state-owned enterprise has been undergoing vast transformation in recent years with ongoing improvements by way of hard and soft infrastructure.

When IPC kick started plans to implement a new Terminal Operating System (TOS) for all the terminals under its operation, it selected TOS provider CyberLogitec to realize its I.T. and TOS system implementation investment. From grooming talents and adopting information and communications technologies, to adding new equipment, facilities and ports, Pelindo II recorded achievements of sizeable growth in revenue and container traffic within a short timeframe.

Doing Big Things

A lower cost base, agility and adaptability to change are key reasons midsized ports are making relatively swifter migration to smart port technologies.

These intelligent digital solutions are helping growing ports to connect man, machines and methods all along the value chain to uncover new value and differentiated growth opportunities that set them apart from the big boys.

Linking all lines of communications together, every aspect of the logistics chain can be managed and controlled from vessel to gate. Incorporating integrated intelligence, big-thinking ports can deploy Internet of Things (IoT) technology onto their infrastructure and equipment to enable resources and processes to interact and exchange ‘live’ data, empowering higher performance from the day-to-day operations to the highest level of strategic management. With vital port logistics processes tracked in real time, smaller ports can gain even more agility, optimizing resources while reducing errors and unplanned disruptions. 

Another significant trend in favor of smaller players is the rise of smart port solutions tuned to their needs.

Most TOS solutions are primarily designed for container handling ports. Yet, many small and midsized terminals operate with both containerized and general cargo handling. With more and more carriers starting or expanding their multipurpose services, we are seeing a comeback trend of break bulk cargo, which is proving to be a fast-growing forte for small and midsized ports to meet this change of tides. 

Turning to the Cloud

Conventional TOS solutions are implemented on-premise and require ports to carry the burden of investment on the IT infrastructure and equipment, and to retain a team of IT resources to manage and maintain them, needing to constantly keep the IT equipment up-to-date and worry about infrastructure security. This creates a high initial capital investment and high recurring IT costs.

But forward-thinking ports are smart. They know big change can start small. Whether is it to begin by automating a particular section of yard processes, or connecting a pool of people who used to work in isolation, complexities can be reduced and efficiencies gained along with new opportunities for optimization and, yes, innovation.

Small ports also know that if there’s a will, there’s a way. And one of these ways is a cloud-based solution.

Many digital solutions today are readily available in subscription-based models. For ports of every size, cloud-based is synonymous with lower upfront costs, quicker set up and deployment centrally from the cloud.

A robust TOS, for one, is an advanced terminal operating system for small and midsized container terminals with the capability of handling other cargo types. The system gives smaller players the capabilities afforded to their larger counterparts, yet it makes good sense for the ‘big boys’ as well.

A new business case

With the right solutions, port operators can automate and centralize standard operation procedure management and optimize business processes in a way that maximizes productivity and profitability. Inbuilt intelligent algorithms help operations personnel plan, schedule, and forecast operational requirements of vessels, yard and container handling equipment in a smart and optimized way. Data updates are synchronized in real time on all devices to assist the operation of job activities, especially when exceptions arise.

Using SmartLink EDI as an illustration, digitalized documentation can be linked to logistics partner systems so that there is clear visibility of business data across all links of the supply chain. The terminal can engage in electronic exchange of information with multiple industry organizations, including customs and port authorities, terminals and shipping lines, facilitating more efficient and transparent handling of complicated issues. Efficiency is upped, mistakes are reduced and costly downtime avoided. The terminal becomes better able to scale up volume without too much additional investment in workforce and equipment strength.

A multipurpose TOS is capable of handling all types of cargo from cars to containers and bulk commodities and has scalability to manage multiple terminals in a single configuration. Fully customizable, configurable and adaptable to the dynamic needs of each terminal, the system ensures all aspects of operations can be managed in real-time while keeping track of all cargo movements.

Entirely HTML5-based, and operable on all devices, the solution enables users to access the applications anytime, anywhere even on their mobile devices as long as there is internet connectivity. From a single-window view with highly intuitive user interface comprising of rich graphics, yard operators can easily zoom in and out of the yard with full 3D visibility including ability to view into in-between container stacks.

Moving seamlessly from screen to screen, users enjoy information at their fingertips that aids close monitoring of yard operations. Built to be highly adaptive to change, CyberLogitec’s latest innovation is scalable to accommodate the growing demands of progressive ports.


In the long run, container traffic is projected to be on the rise particularly in the emerging economies of the world. While they cannot physically compete with large ports in their capabilities to serve today’s mega vessels, smaller ports can leverage smart technologies to reinvent themselves and cruise comfortably into the new era of shipping.

From Good to Great – Making the TOS Leap 1.0

From Good to Great – Making the TOS Leap 1.0

Ports play a major maritime role in a country’s economic development. The terminal industry therefore has to end its divisive nature and embrace a more collaborative view of things in order to be successful.
In the book ‘From Good To Great’ authored by Jim Collins, it is suggested that one of the keys to success in any organization is by identifying a single area where they can be best at, and to focus on being the best in that area. The book explains that the move from good to great is achieved by the level of discipline the company maintains in its business in order for it to thrive and be sustainable in the long run.

Likewise, the success of a terminal can be measured with a few key factors in mind, such as the ability to leverage advanced technology, and nurturing the human capital that contributes to the growth of the industry. So terminals who desire to move from good to great must understand the requirements to shift from long-term mediocrity to becoming a port of excellence.

Here are two ways to identify a great and thriving terminal.

  1. Great Automation
    The rise of globalization has led to an increase in International Seaborne Trade which has in turn led to a rise in port operations. To improve operational efficiency at the ports, operators have also started recognizing the need to automate their operations to support the increase in demand of trade. A great terminal will engage in advanced connected systems that provide flexibility and visibility across its port and terminal network. When information and data is gathered in real-time, decisions can be made quickly to effectively manage the yard performance of the terminals. Automated equipment handling is also leveraging advanced technology to provide improved performance, safety and control.Technology has a way of improving efficiency and differentiating terminals from competition. And it will work best if standardization takes place and processes are well aligned with business goals. On a larger scale, standardization of workflows and processes cut away complexities and streamline processes to smoothen operations.
  2. Great Service Excellence
    Shippers and forwarders are always on the lookout for flexible and available booking options. Delivering great service means that businesses should be responsive to the needs of the client as well as provide consistent and good quality service. One key indicator that delivery service hasn’t been up to mark, is poor documentation, which leads to slow response to customer’s queries. Ship management firms can offer tailored services that enhances communications with owners and to build mutual trust.Organizational initiatives need to be in place to boost the service quality for the industry to see an improvement in quality. One of the ways to address this, as the book suggests, is to empower and motivate its people so that collectively, they will be driven by an unrelenting sense of determination to improve its service delivery.As companies make decisions and take meaningful steps to affirm their core competencies, they inevitably kickstart a positive momentum that can lead to greatness.

Safiport Derince Chooses CyberLogitec Terminal Operating Solution

13th November 2018, Singapore – CyberLogitec, the leading maritime and port/terminal IT solutions provider, has been awarded the contract by Safiport Derince, to implement the CyberLogitec OPUS Terminal, an advanced terminal operating system (TOS), for their newest container terminal in the Marmara Region in Turkey. The project implementation began in July 2018, and is expected to go-live in 1Q of 2019.

Safiport Derince is a greenfield port project, it is aiming to be the greatest industrial port of the New Turkey. It has a dock 2.5 km long with 18 meters of water draft. The current port area is 600,000 square meters, and it will be increased to 1.2 million square meters. Based on its strategic structure and location, Safiport Derince aims to raise its annual container capacity to 2.5 million TEU in the future.

We have established Safiport to become the most advanced container terminal operator in Turkey. It is our goal to be recognized as the most advanced terminal operator in Turkey. By implementing CyberLogitec’s OPUS Terminal, we believe that Safi will be able to better support its customers, streamline operational processes and enhance efficiency,

said Safiport Derince IT Manager, Tanzer GENÇ.

We are very excited that Safiport Derince has selected CyberLogitec and OPUS Terminal as their technology partners as they strive to become the leading container terminal operator in Turkey. Our commitment to deliver is a testament to CyberLogitec’s value-added services, quality of delivery and technology innovation. We are looking forward to working with Safiport, while supporting them in their effort to become the most recognized terminal and logistics player in Turkey,

says CyberLogitec Global Managing Director, Youn-Keun Lee.

OPUS Terminal is a highly integrated terminal operating system (TOS) that manages the entire terminal from gate to yard to ship. The solution’s advanced features give terminals the ability to quickly move ships in and out of their terminals. Accommodating the needs of both container and multi-purpose terminals, OPUS terminal allows the entire operation to be managed under a single integrated platform through combined planning, operation, EDI and management supporting systems. OPUS Terminal has been successfully deployed at more than 30 terminals globally.

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Media contact: Jas Foo, Senior Marketing Manager, CyberLogitec
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How Far Have We Sailed?

It comes with no surprise that digital transformation is slowly but surely, changing the maritime game. Every industry in fact, has in one way or another been affected by it. The reality is, change is the only constant. Whether we like it or not, innovation is picking up speed, and we need to remain poised for a future where logistics and ocean supply chain are transformed by new technological advancements.

Take Singapore for example. Today the nation is a shipping hub for maritime business, renowned for its port facilities, ship repairs and newbuilds. PSA was founded in 1819 and by 1982, Singapore became the world’s busiest port, achieving one million TEUs per year for the first time.  As Singapore continues to aggressively innovate, PSA now handles 74 million TEUs at its port projects around the world, with its flagship Singapore Terminals contributing to 33 million TEUs. Just this year, CMA CGM’s Ze Box and PSA unboXed have partnered to drive digitalization and innovation in the shipping and supply chain ecosystem through a series of programs. Innovation and even collaborative partnerships do well to harness an acceleration of growth and efficiency.

So exactly how far have we sailed?

Throughout the world, equipment manufacturers, ship operators, freight forwarders, software technology companies are already on projects in the hope of realising operational productivity and improved customer experience through digital innovation. The Port of Rotterdam’s port call optimisation platform, Pronto, developed with Dutch startup Teqplay, has allowed vessel operators to cut waiting times at the port by up to 20%, for example. London-based CargoMate has developed a platform that helps containerships minimise delays in port, allowing them to sail slower and save fuel.

In the same way, having a holistic view of data sources, where it is collated, exchanged, shared and analysed also plays a key role in being a positive contributor to the market and ensuring the business remains nimble. That is one of the ways to remain competitive, delivering quality service efficiently. There are needs for standardization and collaboration so collectively the ecosystem of liners and carriers can leverage on information to make right business decisions.

In today’s standards, without that level of connectivity nor transparency, we will not see an advanced ocean supply chain trajectory. For the industry to sail full steam ahead, we must remain poised for the future in order to see growth and efficiency in the ocean supply chain.