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Consulting Services

CyberLogitec offers a multi-disciplinary approach to help our clients strengthen their core competencies in order to capitalize on evolving market opportunities. Through our portfolio of solutions and implementation experience, we leverage on our experience and the industry’s best practices to help clients realign with their corporate goals and to efficiently achieve their targets.

Consult

We work with our clients to review their corporate strategy and define an IT roadmap for their organization. Our in-house solutions and delivery team offer full spectrum of services from consultation to development and implementation. Along the way, we
add value by providing guidance on business process re-engineering, challenging companies to synergise and reinvent the way they operate.

Transform

We want businesses to be more knowledge-driven. We enable strong business outcomes as we help companies make clear decisions through insights taken from data analytics and big data that our solutions provide. Business can maximise their competitive advantage and align strategies.

Strength

We equip our clients with the
right know-how to take their business forward. As they consolidate and focus on building on their core business, our team delivers an IT/IS environment of excellence that will empower their business growth.

“CyberLogitec has a good product. Aside from that, they also have a team of good people. Especially for the business consultants, who has very good expertise in this industry, and they helped a lot when we did the introduction of the new system to ONE (Ocean Network Express).”
Kosuke Wada
Senior Vice President – BPIT Ocean Network Express (ONE)

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Maintenance and support

Focus on your core business as you empower our support team to deliver your business processes, infrastructure solutions and utility services. Reduce mundane IT tasks as you free up your resources to focus on achieving your business goals. Our Global Service Desk provides year-round 24/7 support to our customers through a ticketing system that intelligently assesses various levels of requirements.

SERVICE PORTFOLIO

Maintenance upgrades of CyberLogitec solutions
License management
Business relations management
Operation of application
Customer service
Service level management & Report

EXPERIENCE POSITIVE OUTCOMES

Single contact point

Tailored support experience that thoroughly understands customers business goals.

Enhanced customer service

Seamless experience through a Service Level Agreement

Drive service uptime

Keeps business running by quickly resolving customer’s requests reducing time delays and unnecessary costs.

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