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Whitepaper

The Human Edge in the New Age of Container Shipping

Download the whitepaper to know how the people behind the organization can support the growth and productivity



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Whitepaper

The Complexities of Upgrading The Terminal Operation System

When acquiring or upgrading a commercial TOS solution, it would serve terminals well to outsource IT complexities. By working with an experienced IT partner that incorporates the industry’s best practices have proven to improve operational productivity and competitiveness. Download whitepaper to understand how adopting smart terminal operating systems can aid in improving overall productivity.



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Whitepaper

Communication Imperatives for Connected Ocean Carriers

CARA streamlines business processes by standardising and automating data exchanges to facilitate co-operation between carriers of various degrees such as slot charter, slot swap, joint operations and alliances. Download the whitepaper to understand how effective synchronisation and data transparency can streamline processes and improve overall customer service.



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Whitepaper

Total and Integrated Liner Management System for Ocean Carriers

Facing the shipping industry right now, is the onset of depressed freight rates, geopolitical turbulence and overcapacity of ships. The market is also seeing a rising trend of shipping lines who are now deeply committed to investing in IT solutions to take them to the next level of performance. Download whitepaper to understand how adopting smart liner management solutions can aid in improving overall productivity.



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Whitepaper

5 Key Maritime Logistics Trends in 2019

As the industry leverages the latest technologies for growth, some things have changed to cloud the outlook ahead. Carriers have begun to behave differently because of varied changes in external market factors like geo-political climates and trade inbalances, and internal factors such as data duplication, lack of collaboration and the inability to optimize resources. CyberLogitec sees 5 dominant trends this 2019 that we believe will bring clarity in shaping the way forward.



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Whitepaper

Transforming Logistics with Digitization

Today's competitive logistics marketplace is being redefined by future-thinking innovative freight forwarders who are putting shipper's needs first in their drive to digitalize.




3 Ways To Shore Up Your Maritime Performance

Maritime transport is the backbone of globalisation and trade. In recent years, international seaborne trade has seen substantial growth even as it battles to increase utilisation rates, cope with the introduction of “mega-ships” and accommodate customer demands for increased visibility and velocity in the supply chain.

Having a well-supported technological solution that supports all business needs means you can focus on your core business and avoid diverting human and financial capital from delivering value to your customers. Here are 3 ways to shore up your maritime performance to remain competitive.

Build Business Intelligence

With the massive amount of information that is being processed daily, accurate information in real-time is critical so that organizations can use this information to make the right business decisions for accurate resource allocation and business planning.

Maritime shipping companies can leverage Big Data through a cutting-edge system to conduct multi-dimensional analysis and simulations for optimum performance. A robust system should unlock dynamic pricing options and contract portfolio optimization so that operators can enjoy significant revenue enhancements, while at the same time minimizing costs burdens through features such as advanced cost modelling and empty repositioning.

Harnessing inbuilt business intelligence tools to optimize decision making can lead to a huge pay-off for a smart shipping company as it gives the key stakeholders insights into business performance. This also helps manage trading and operational risks in a single platform which reduces unnecessary costs and minimize wasted time.

Build Commercial Intelligence

Shipping companies are always looking to optimize container load factors on vessels without compromising on revenue opportunities. Having an advanced service network management solution means that every piece of information is logged for greater efficiency and full transparency for the key stakeholders of the shipping company. Time is money and shipping companies can now have greater control over their costs, route and cargo selection, and improved visibility of revenue and yields.

Intelligent algorithms coupled with improved visibility over every process throughout the maritime supply chain can contribute to the organisation’s commercial objectives, from vessel scheduling to  constraint and exception management. This results in a collaborative experience for key stakeholders, as they strive to achieve operational performance and commercial accuracy.

Build Service Intelligence

Delivering a good customer service experience is one of the key ingredients to what keeps any business thriving. According to Forrester’s 2017 Customer Experience Index, the quality of customer experience has plateaued or declined in some industries, and these declines will contribute to a net loss.  Customers are also turning to solution providers that can confidently offer real value along the maritime supply chain. Therefore, an end to end solution that tracks expenditures such as terminal and port handling charges, vessel transportation, equipment handling fees, documentation and administration charges, reduces the incidence of erroneous manual data inputs.

At the end of the day, it is essential that the shipping company demonstrates its commitment to understanding customer’s needs.

Indeed, digital transformation is a critical requirement for smart maritime shipping companies struggling to meet rising customer expectations and service quality expectations. Staying on top of the changing trends of the global market and leveraging the right solutions provider and technology is critical in establishing business and operational success.