Maintenance and Support
Focus on your core business as you empower our support team to deliver your business processes, infrastructure solutions and utility services. Reduce mundane IT tasks as you free up your resources to focus on achieving your business goals. Our Global Service Desk provides year-round 24/7 support to our customers through a ticketing system that intelligently assesses various levels of requirements.
SERVICE PORTFOLIO
 Maintenance upgrades of CyberLogitec solutions
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 License management
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 Business relations management
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 Operation of application
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 Customer service
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 Service level management & Report
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EXPERIENCE POSITIVE OUTCOMES
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Single contact pointTailored support experience that thoroughly understands customers business goals. |
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Enhanced customer serviceSeamless experience through a Service Level Agreement |
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Drive service uptimeKeeps business running by quickly resolving customer’s requests reducing time delays and unnecessary costs. |