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Whitepaper

Eagle Eye: The Human Edge in the New Age of Container Shipping

Download the whitepaper to know how the people behind the organization can support the growth and productivity



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Whitepaper

OPUS Terminal: The Complexities of Upgrading the Terminal Operating System

When acquiring or upgrading a commercial TOS solution, it would serve terminals well to outsource IT complexities. By working with an experienced IT partner that incorporates the industry’s best practices have proven to improve operational productivity and competitiveness. Download whitepaper to understand how adopting smart terminal operating systems can aid in improving overall productivity.



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Whitepaper

CARA: Communication Imperatives for Connected Ocean Carriers

CARA streamlines business processes by standardising and automating data exchanges to facilitate co-operation between carriers of various degrees such as slot charter, slot swap, joint operations and alliances. Download the whitepaper to understand how effective synchronisation and data transparency can streamline processes and improve overall customer service.



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Whitepaper

ALLEGRO: Total and Integrated Liner Management System for Ocean Carriers

Facing the shipping industry right now, is the onset of depressed freight rates, geopolitical turbulence and overcapacity of ships. The market is also seeing a rising trend of shipping lines who are now deeply committed to investing in IT solutions to take them to the next level of performance. Download whitepaper to understand how adopting smart liner management solutions can aid in improving overall productivity.



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Whitepaper

ALLEGRO: 5 Key Maritime Logistics Trends in 2019

As the industry leverages the latest technologies for growth, some things have changed to cloud the outlook ahead. Carriers have begun to behave differently because of varied changes in external market factors like geo-political climates and trade inbalances, and internal factors such as data duplication, lack of collaboration and the inability to optimize resources. CyberLogitec sees 5 dominant trends this 2019 that we believe will bring clarity in shaping the way forward.



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Whitepaper

OPUS Logistics: Transforming Logistics with Digitalization

Today's competitive logistics marketplace is being redefined by future-thinking innovative freight forwarders who are putting shipper's needs first in their drive to digitalize.




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OPUS Logistics: The New Dynamic in Logistics Management




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OPUS Terminal M: New Generation Multi-purpose TOS



How Terminal Operating System Changed Container Terminal Operation of Jebel Ali CT #3

In opening or expanding container terminals, operators hope to see their terminals register a high level of efficiency and productivity. Creators of such terminals start their planning by examining various factors needed for their operation such as estimated demand, operating procedure, size and quantity of equipment. Terminal operating system (TOS), for example, takes up a small portion of the total investment in a terminal, when compared to the cost for procuring terminal equipment or infrastructure. However, terminal operation largely depends on what kind of TOS is selected and applied. For even a terminal that has pricey equipment and high-caliber manpower should make them worthless if it comes without a system for their efficient operation. In this interview, we are going to take a look at those terminals that have chosen as their TOS CyberLogitec’s OPUS Terminal, and see how they have successfully carried out their project of building their TOS.

TOS implementation project at Jebel Ali Container Terminal #3

1. Please describe the project details (size, scope, duration etc.). And what is the role/position of the container terminal for DP World or in the UAE?

Jebel Ali terminal 3 is DP World’s latest venture to expand the capacity at their flagship Jebel Ali Port precinct. Terminal 3 will be an automated container terminal that uses parallel stacking to the quay, fully automated ARMG’s and Internal Transfer Vehicles (ITV’s) for horizontal transport for container transfer from quay to stack and stack to quay.

Total Area  720,000 sqm Gantry cranes 19 SPP
Capacity 4 million TEU RMG/RTG 50(ARMG)
Stack capacity 103,764 TEU Empty container handler 7
Reefer points 1,620 Reach stacker 2
Berths 6 Tractors 190
Length 1,862 m Trailers 178
Depth 17 m

DP World (DPW) is one of the “Big 4” Global Terminal Operators (GTOs) with interests on all continents around the globe.
The DPW T3 project is expected to run for about 3 years from the very first turn of sand to a fully working operational terminal.
An initial soft go live has been done and DPW is finalising its operational requirements before going “fully live”, which will be very soon.

2. Why do they deploy/select CyberLogitec’s TOS solution?

DP World chose CyberLogitec because CyberLogitec has a very strong and competent pre-sales effort, better understands DPW’s needs, is flexible enough to accommodate them without any “dominant player arrogance,” and places a very competitive submission for the business. Upon analysis of CyberLogitec’s bid, DPW felt it was the most suitable system solution that best accommodates their business needs by possibly meeting and exceeding needs with its leading edge system architecture that can scale exponentially with the rapidly expanding Jebel Ali Port precinct.
DPW also felt that their existing TOS vendors in Jebel Ali, which currently use “legacy systems” with persistent legacy issues were not something they wanted to continue to deal with on a daily basis going forward — not to mention the continual operational outages from rebooting systems multiple times a week.
Also DPW felt that the newer version of the current TOS vendor system was not ready for mega terminals with widely reported on-going go-live issues, so they wanted to try a new vendor with newer systems written on more current platforms and not a 30-year-old system re-hashed with “makeup” to mimic a new TOS system.
CyberLogitec’s more modern system architecture which OPUS Terminal is based on, does not suffer from any legacy system issues and so does not require frequent and inconvenient system reboots.

OPUS Terminal TOS is “always more”

3. What have you experienced while you are performing the projects (problems, how to solve them etc.)?

There have been the usual minor rounds of issues to be fully expected with any large scale software project that has multiple vendors, suppliers, and a high number of key stakeholders.

These have been well documented, discussed and mutually agreed fixes, workarounds and solutions proposed and agreed to by both sides making issues “non-issues”.
As for Terminal 3, we have been extremely fortunate to work with such a highly experienced and competent team of individuals working around the clock in conjunction with the DPW Project Teams and senior management.
This has ensured consistent and open communication, better mutual understanding and empathy from both sides and has produced a more cohesive and collaborative team that has led to the Terminal 3 project’s high-level success.

4. Now the project is completed, how is the container terminal currently operating/working?

Terminal 3 will be the new flagship terminal and “centre of excellence” for terminal automation in the DP World portfolio.
We can expect to see DPW set new operational automation precedents, once T3 is finally fully live and operational.
CyberLogitec is very much looking forward to being “the leading edge TOS vendor of choice” and being part of this historical journey with DPW as it charts new territory and sets a new “high bar” for “operational standards of excellence” that will be the envy of the industry and other TOS vendors.
Interviewer: Ho-Seok Lee (General Manager, CyberLogitec)

Interviewee(Project manager): Paul Bourke (Global director, CyberLogitec)