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Whitepaper

Eagle Eye: The Human Edge in the New Age of Container Shipping

Download the whitepaper to know how the people behind the organization can support the growth and productivity

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Whitepaper

OPUS Terminal: The Complexities of Upgrading the Terminal Operating System

When acquiring or upgrading a commercial TOS solution, it would serve terminals well to outsource IT complexities. By working with an experienced IT partner that incorporates the industry’s best practices have proven to improve operational productivity and competitiveness. Download whitepaper to understand how adopting smart terminal operating systems can aid in improving overall productivity.

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Whitepaper

CARA: Communication Imperatives for Connected Ocean Carriers

CARA streamlines business processes by standardising and automating data exchanges to facilitate co-operation between carriers of various degrees such as slot charter, slot swap, joint operations and alliances. Download the whitepaper to understand how effective synchronisation and data transparency can streamline processes and improve overall customer service.

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Whitepaper

ALLEGRO: Total and Integrated Liner Management System for Ocean Carriers

Facing the shipping industry right now, is the onset of depressed freight rates, geopolitical turbulence and overcapacity of ships. The market is also seeing a rising trend of shipping lines who are now deeply committed to investing in IT solutions to take them to the next level of performance. Download whitepaper to understand how adopting smart liner management solutions can aid in improving overall productivity.

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Whitepaper

ALLEGRO: 5 Key Maritime Logistics Trends in 2019

As the industry leverages the latest technologies for growth, some things have changed to cloud the outlook ahead. Carriers have begun to behave differently because of varied changes in external market factors like geo-political climates and trade inbalances, and internal factors such as data duplication, lack of collaboration and the inability to optimize resources. CyberLogitec sees 5 dominant trends this 2019 that we believe will bring clarity in shaping the way forward.

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Whitepaper

OPUS Logistics: Transforming Logistics with Digitalization

Today's competitive logistics marketplace is being redefined by future-thinking innovative freight forwarders who are putting shipper's needs first in their drive to digitalize.

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OPUS Logistics: The New Dynamic in Logistics Management

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OPUS Terminal M: New Generation Multi-purpose TOS

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Whitepaper

The Definitive Guide to Terminal Automation Solutions

Eagle Eye is a real-time monitoring, tracking and control system which enhances yard operational productivity. The digital twin and operation analysis solution analyzes the location and movement of containers and intelligently automates container handoffs without the need for human intervention. With 2D and 3D terminal visualization, yard operational decisions can be proactively and safely administered

How we Made King Abdullah Port Differently with Terminal Operating System

In opening or expanding container terminals, operators hope to see their terminals register a high level of efficiency and productivity. Creators of such terminals start their planning by examining various factors needed for their operation such as estimated demand, operating procedure, size and quantity of equipment. Terminal operating system (TOS), par exemple, takes up a small portion of the total investment in a terminal, when compared to the cost for procuring terminal equipment or infrastructure. However, terminal operation largely depends on what kind of TOS is selected and applied. For even a terminal that has pricey equipment and high-caliber manpower should make them worthless if it comes without a system for their efficient operation. In this essay, we are going to take a look at those terminals that have chosen as their TOS CyberLogitec’s OPUS Terminal, and see how they have successfully carried out their project of building their TOS.

TOS implementation project at KAP

1. Tell us the size of the project and the meaning that the container terminal has for the specific operator or Saudi Arabia.

– It is the first container terminal that is built and operated in Saudi Arabia’s first free economic zone (King Abdullah Economic City; KAEC). It began to use OPUS for operating the container terminal in late September 2014, and currently running three berths.

The seaport of KAEC will expand for the forthcoming years to handle 10 million TEUs.

Phase 1a Phase 1b
Completed by 4Q 2013 4Q 2014
Container berths 2 2
Quay length (m) 700 740
Capacity (TEU) 1.3 million 2.7 million

– King Abdullah Economic City (KAEC)

With a total development area of 173 km² (66.8 sq mi), the city is located along the coast of the Red Sea, around 100 km north of Jeddah, the commercial hub of the kingdom, the city will also be approximately an hour and 20 minutes away from the holy Islamic city of Mecca and 3 hours from Medina by car and an hour away of all Middle Eastern capital cities by plane.

– Seaport plan for KAEC
The seaport is estimated to cover 13.8 square kilometers, it will be the largest in the region with a capacity of over 10 million twenty-foot equivalent units (TEU) of containers per year. The port will have facilities to handle cargo and dry bulk, and will be equipped to receive the world’s largest vessels. Another key component of the Port will be a custom-built Hajj Terminal with a capacity to handle up to 300,000 pilgrims on their way to Mecca and Medina, the holy Muslim cities.

2. How is it that CyberLogitec’s TOS was chosen for the terminal?

As the first container terminal in KAEC of Saudi Arabia, KAP terminal needed the standard terminal operating procedure of KAEC. Furthermore, it needed a guarantee for the short project schedule from the creation of the terminal operation system to its opening and local support for the project from Saudi Arabia and Lebanon.

Based on its experience in successfully implementing various projects and operating container terminals, CyberLogitec could accommodate the customer’s needs in creating a standard process, offer a competitive price, and still accept a tight project schedule, which seemed to solidify customer trust.

3. Tell us about your experiences (difficulties and how you overcame them) involved in performing the project.

Most of our terminal operating staff had no prior experience and the yard workers were incommunicado in English with the staff even about numeric data. And since employees frequently left their jobs due to severe working conditions, we had to repeat the training.

By continuously checking customer requirements and assigning full responsibility for workforce training through reinforced training for managers, we aptly addressed the problem of frequently replaced workers and strengthened our relationship with the field operators with a view to more speedily and accurately figuring out possible problems with the operating method.

4. Now the project is completed, how is the container terminal coming on?

After its opening, operational issues kept QC productivity as around 10, but through CyberLogitec Workshop that has identified the problems and provided relevant training, currently the terminal registers pretty stable operation at a QC productivity of minimum 30.

The terminal is now run by yard operators recruited from India and Pakistan and a manager from the Middle East. As it is set in Saudi Arabia, the terminal will have new operating staff every couple of years, which is expected to pose a permanent problem. However, the Global Help Desk of CyberLogitec ensures 24-hour support for a stable system operation.