Next-Gen Carriers: 4 Critical Reasons To Collaborate

The emergence of new competitors and business models are making connectivity and collaboration a necessary best practice for carriers seeking to innovate and future-proof their operations.

Why collaborate?

Progressive shippers and carriers are increasingly realizing the value of collaboration in creating greater standardization and efficiency. In collaboration, every partner plays an important role in bringing value to the relationship. Effective communication across partners in shipping, enables a flow of knowledge across the supply chain that generates shared benefits and better long-term business sustainability for all.

What are these shared benefits? Here are four we believe are most significant to the industry.

  1. Growth optimization
    Continuous growth and optimization of commercial trade depends highly on the quality and efficiency of logistics management, which in turn depends on timely and accurate communication.The ocean supply chain involves many regulatory checks for customs compliance, restrictions and prohibitions. Complying with these requirements can be highly time-consuming and resource-intensive. Applications such as OPUS Logistics provide a connected platform that helps reduce ambiguity often encountered in these checks. This connectedness engenders greater response agility for better transparency and dynamism within the partner network.

    Real-time visibility of collaborated data also creates better synchronization in information exchange, reducing duplication and speeding up business cycles. Liner management solutions such as ALLEGRO deliver sophisticated revenue, cost reconciliation and exception management functions for greater visibility that can help carriers uncover trading opportunities previously encumbered by manual processes. Examples of these include removing inconsistent customer terms and conditions, or combining cargoes bound for destinations on a common route; both of which could result in significant value opportunities for carriers.

  2. Interoperability
    The Digital Container Shipping Association has identified interoperability as a key element for the container shipping industry to transform and adapt to the digital era[1]. This involves moving away from silo-ed information management and embracing collaboration to enhance industry-wide solutions for standardizing and transmitting data.By encouraging cross-partner exchange of digital information, carriers can contribute towards these efforts of standardizing communication formats and data collection and analysis. Accurate data and common consensus create a single view of the collaborative elements in real-time for all parties in the network. The same data can also be integrated back to individual legacy systems to ensure seamless synchronisation. This ensures that critical data and information is communicated dynamically so shippers can obtain the latest vessel schedule changes and exceptions such as port skips to prevent operating with outdated information.
  3. Standardization
    Collaboration in data exchange also enables the creation of standardized benchmarks for key performance indicator tracking. These standardized metrics and information can be leveraged in multiple ways.Without access to timely and accurate data, carriers could end up incurring additional costs in information and account reconciliation. The availability of these metrics enables carriers to partner with their stakeholders in reviewing existing processes for potential simplification and further automation. Secondly, the metrics can also be used to further industry-level discussions on improving best practices and driving greater harmonization in standards and systems within the maritime industry.
  4. Safety
    Timely and accurate information-sharing is crucial for ensuring shipment safety throughout the passage of delivery. The shipping industry has long borne the brunt of losses in cargo, revenue, time and worst of all, lives, due to unscrupulous or ignorant shippers who fail to abide by regulations governing declaration of dangerous goods.When solutions are built to effectively preserve data integrity, applying blockchain can reinforce the immutable state of the data. Information that is to be shared and exchanged should reside on a platform that reinforces and preserves the distributed data. This provides an increased level of safety with regards to DG shipment details and cargo segregation.

    According to Rolf Habben Jansen, CEO of Hapag-Lloyd[2], the group is pushing very hard for cross-line collaboration where information on misdeclaration of goods should be shared between all the lines to promote better checking and if needed, bans on errant shippers to materially reduce the risk that something goes wrong at sea. This effort, along with industry-wide co-operation on e-VGM and IMDG regulations, could go a long way in preventing incidents such as the 2015 Tianjin hazardous goods explosion[3].

    Collaboration can also help mitigate risks associated with miscommunication, a major root cause of safety issues in port-side cargo management. Effective real-time dissemination of critical information via an effective collaboration platform for information-sharing and updates could possibly have helped prevent accidents such as the Port of Vancouver crane incident in January 2019[4].

Enhanced visibility, optimization and sustainability

Today’s smart carriers understand that collaboration done right brings significant and immense benefits, not just to themselves but for the broader industry. Strategic sharing and leveraging of similar technologies and procedures lowers the cost of technology adoption, empowers better operational visibility and creates better long-term sustainability.

Leading the collaboration evolution in maritime

CyberLogitec is leading technological best practices in maritime with next-generation supply chain solutions that empower carriers to maximize collaboration and cooperation through the seamless exchange of real-time information. Optimize your operations with cutting-edge collaboration and integration today.

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Smart Safety Technology: Elevating Actionable Visibility in the Yard

Safety. it is indisputably among the most important topics when talking about maritime and terminal operations. A necessary and essential cornerstone to successful terminal management, safety optimizes efficiency which in turn optimizes productivity.

Indispensable and inevitable

As terminals and ports become increasingly complex, multi-modal hubs for worldwide trade, their vulnerability to operational risk also increases and grows more complicated by the day. Safety-related issues due to lack of transparency and liability claims from workers’ injuries can swiftly create a melange of costs to whittle away your bottom-line, from disruption of operations and unbudgeted repairs to pricier insurance and even reputational damage.

With growing fleet diversity and every shipping procedure part of a long and multifarious chain, maximizing visibility is paramount to achieving the highest standards of safety best practices in your port operations. All aspects are critical, from facilities maintenance to the tracking of vehicular and cargo details both land side and maritime side, with resultant data captured in a timely, accurate and easily visualizable manner.

A large percentage of safety incidents in terminals is due to human error arising from carelessness or worker fatigue. To overcome this, safety technology has become an essential aspect of terminal operations technology.

Elevating actionable visibility

Smart technology can be a crucial game-changer in improving safety and productivity for terminal workers. The right technology elevates operating visibility and safety in many areas, from automating asset utilization and monitoring usage parameters to pre-emptive scheduling of predictive maintenance and setting system parameters for auto-identification of anomalies on the yard.

How do you pick the right to enhance your safety practices? We list four areas to assess in selecting a solution that best serves your needs.

  1. Centralized multi-cargo control
    Modern solutions are able to handle container operations and a range of varied cargo types including breakbulk, project and bulk cargo as well as RORO, in a single system. This enables the centralization of cargo management across various types of storage facilities and dynamic evaluation of options and criteria. With improved control, responsiveness and visibility, potential security risks or non-compliance with port safety and health regulations can be quickly identified and addressed.
  2. Automated transmission for remote monitoring
    Built on the concept of interrelated devices or objects, IoT has swiftly expanded its applicability in automating processes in multiple industries. The value of IoT shines brightest in monitoring potentially hazardous environments where manual checks are unable to provide similar consistency. IoT enables automatic transmission of tractor, yard crane and STS container crane movement information directly to the control room. This makes it easy to identify equipment or vehicle breakdowns, detect vehicle movement proximity and minimize collisions, fires or explosions, from a safe distance.
  3. True depth visibility for just-in-time deployment
    Detailed visualization of cargo and yard operations is one of the most exciting and technologically-forward capabilities offered by modern TOS today. The ability to extend existing terminal infrastructure and equipment with sensors based on mobile technologies has created new levels of worker safety and visibility for cargo and vehicular flow. Crane operators are able to control container movements without needing to be on site, and just-in-time cargo transfers and vehicle deployment elevates safety for vehicle drivers.
  4. Network-integrated safety management
    Sharing information across ports has become the new standard in today’s operating context. Between partners, data such as arrival and departure times and shipment details can now be shared through modern browser and cloud-based TOS. This real-time information accessibility across locations and shared end-to-end visibility for all partners within your network empowers swift identification and resolution for operational or safety issues owing to equipment or manpower downtime.

The maritime industry is increasingly recognizing the inevitability of digitalization in driving innovation for better safety technology. Applied wisely, the right software can help you raise your competitive advantage through enhanced yard safety and more strategic visibility across your operations.

Next-generation terminal safety

CyberLogitec leads the market in defining and delivering the next generation of safety technology in terminal operations. Our Opus Terminal M SaaS solution is designed to meet the diverse needs of today’s multi-modal, multi-cargo and multi-terminal ports. Available both on-premise and cloud-based, Opus Terminal M comes with real-time 3D Smart Vision filter and zoom capabilities to view cargo properties and manage yard operations so you’ll have 100% visibility at all times.

Opus Terminal M: Cutting-edge actionable visibility

Experience true actionable visibility for your yard operations today. Discover Opus Terminal M now .


Is it possible to have too much of a good thing especially when it comes to data and information? That certainly appears to
be the case for multi-purpose terminal operators as they have to handle different types of cargo and content with the array

of different operating processes and tasks, which invariably require the use of various systems to manage the operating and management workflows.

These systems could range from manually prepared spreadsheets, to bespoke inhouse development and disparate OTS software that aren’t compatible with each other, posing a challenge to multi-purpose terminal owners who often struggle to reconcile and make sense of multiple data and information streams due to the disparate nature of the goods at their docks.

While there’s no silver bullet to help bind everything together for those running multi-purpose ports, help is available in the form of cloud-based systems developed from existing container facility management systems.

Such systems are capable of handling multiple tasks – billing, asset and yard management, workflow as well as truck scheduling – while streamlining the flow of data and information into a single coherent picture.


Developing countries, where the local supply chain infrastructure is
still not fully geared for containerized transportation, are building and equipping multi-purpose ports that can handle different cargoes ranging from aggregate bulk like grains, to RoRo cars and liquids like LPG, allowing them to meet targeted consumer needs; while such facilities offer a greater breadth of goods that can be brought in or sent out of a country, they also pose a greater challenge in terms of unitizing and standardizing information flow.

Specialized container mega-terminals don’t face this issue as each
unit of shipment is of a uniform dimension which allows them to streamline operations. Terminal operating systems, or TOS, developed for container ports are now evolving to help multi-purpose terminal operators consolidate data flow stemming from various cargo operations and improve workflow efficiency.

Such TOS are cloud-based, enabling users to do away with high implementation and server infrastructure costs as these concerns are fully absorbed and managed by the TOS vendor, providing cost savings while increasing efficiency and boosting the competitiveness of multi-purpose ports vis-à-vis their larger counterparts.


The web-based interface that a TOS operates from is a gateway to a more efficient world, similar to how one would use it to access information from cyberspace. This is possible due to its full Java and HTML5 architecture which allows it be deployed as a cost-effective solution for multi-purpose terminals wishing to achieve greater productivity, lower operational costs, better safety and operational optimization.

The system renders visual imagery of port facilities in real-time 3D
– providing equipment and cargo views plus monitoring of assets, goods, flow, storage levels on top of better data flow management – to improve planning, management, workflow scheduling and operations.

This feature enables users to zoom in on specific equipment and cargo, for instance RoRo vehicles parked on different levels of a multi-storey car park, review grain storage levels in silos, check the amount of LPG in tanks while deciding how to schedule the terminal trucks, crane, spreaders, etc. to optimize the loading, unloading and storing. Yard assets can be monitored for job deployments, schedule congestion redistribution and possible equipment failure.

Container yard slots are dynamically allocated via an advanced yard planning function, removing any need to pre-reserve valuable yard positions. The system cuts vessel planning time through a function
that evaluates options based on operation criteria, cargo weight distribution, operational patterns and an optimization engine. Planners can use the hours gained from these two areas to improve their responsiveness in readying the yard for vessel operations.

Equipment productivity is further enhanced by the system which processes information such as crane workload and job priorities before assigning jobs to truck drivers, eliminating unnecessary truck travel while increasing cost efficiency. A comprehensive vehicle booking sub-system helps operators regulate the arrival of external trucks, improving workload management while preventing traffic congestion at cargo gates and yards.

Users can access key features of the TOS via their mobile devices as it is optimized for deployment on such platforms; all that’s needed are wireless Internet connection and browser as the software is fully web-based for anytime, anywhere accessibility. This allows them to check their work schedules and plan ahead from management down to individual contributors.

Safety is enhanced with an easy zoom function that provides information for closer monitoring of yard operations, further enabling participants
to make safe and prudent decisions quickly. A comprehensive
billing system for all services provided by the terminal, inclusive of stevedorage, storage, electricity consumption, etc., along with tariff

and contract management is built into the system to enhance financial workflow, credit tracking and improve cash flow.


An ever-evolving international trade and supply model has resulted in mounting pressure on operators in the global maritime and logistics sectors. Terminals face invariable demands to improve their role as a hub of commercial
exchange while constantly seeking to optimize the productivity, profitability and efficiency of their operations. In addition, multi-purpose and multiple terminal operators must grapple with supplementary challenges that add to the complexity of the operational environment.

Fortunately for the owners of today’s multi-purpose ports, OPUS Terminal M is an advanced TOS based on the latest technology designed specifically to handle containers and all types of cargo

from vehicles to break-bulk, project and bulk cargo. The system is fully configurable and can be deployed either as a cloud- based or on-premise solution, further enhancing its flexibility while providing a cost-effective solution for any terminal seeking to achieve optimum equilibrium with raising productivity, reducing operation costs, enhancing work safety and optimizing operational efficiency.

Multi-purpose terminal operators can manage the entire spectrum of their operations in real-time and keep track of all cargo movements via one system. Users can tap into the software’s multi-terminal capability to manage separate facilities in various locations and time zones from a single server installation, giving them a scalable solution accommodating today’s operational needs and tomorrow’s blueprint for expansion.

CyberLogitec empowers the world’s supply chain with advanced technologies that solve operational challenges and meet the exacting demands of our industry. From maritime shipping operations, port and terminal operating systems to logistics forwarding and warehouse management, our integrated solutions help your business respond swiftly to changing operational needs. Our technology’s advanced algorithms digitize and automate data exchanges to improve efficiency, competitiveness, productivity, and service, no matter which part of the global supply you operate within.

For more information on CyberLogitec, please contact us at: or visit us at

CyberLogitec ALLEGRO SaaS Chosen to Manage Operations at Meratus, Leading Indonesian Shipping Line

ALLEGRO SaaS fast gaining recognition among domestic and mid-sized carriers

05 November, 2019, SingaporeCyberLogitec, the leading provider of maritime, port/terminal and logistics operations technologies, today announced that leading Indonesian shipping company Meratus Line has signed the contract to deploy ALLEGRO SaaS, container carrier operations solution.

Meratus Line operates a fleet of 56 vessels, 40,000 box containers and 30 container liner services connecting over 30 major ports across the Indonesian archipelago. The move to ALLEGRO SaaS promises to benefit Meratus’ clients in Indonesia and the broader Southeast Asia region.

The SaaS solution offers a pay-per-use model built on the successful ALLEGRO solution, allowing customers to enjoy the same benefits, such as real-time data for critical decisions and intelligent algorithms for automated data capture. This agreement follows closely on the heels of the SaaS launch recently in July 2019.

Mr Kamlesh Devchand, Chief Executive Officer of Meratus Line, said, “Through advanced capabilities, ALLEGRO SaaS will enable us to provide seamless operations from end to end and reinforce our capacity to serve domestic and regional trade and logistics. The ability to integrate and automate all our shipping functions will be vital to our push for greater customer value from here and into the future.”

“The deployment of ALLEGRO SaaS is a key component in our digital transformation strategy. By enabling all data to be accessible on any device, anywhere, any time, it will improve decision-making, enable great efficiency gains and deliver improved customer satisfaction.”

Jason Hyeon, Managing Director of CyberLogitec Global, said he was heartened by the deal.

ALLEGRO SaaS will help level the playing field as small- and mid-sized carriers stand to enjoy digitialized and automated functions that will reduce time spent on repetitive tasks, reduce human error, boost productivity. Meratus Line will be able to provide more powerful, efficient services for their customers. We look forward to working with Meratus Line to help them realise their goal of better resource utilization and cargo yields.”

ALLEGRO is an end-to-end, integrated solution tailored for the operations of containerized shipping lines. Besides allowing for shipping processes to be hosted on a single system, the cloud-based ALLEGRO SaaS runs in a robust, web-compliant operating environment with user-friendly interface, enabling remote teams to have always-on, easy access to data. As the entire range of activities, from pricing, to booking up till delivery is updated in real time, enabling Meratus to maintain 24/7 visibility of the supply chain end to end. This provides proactive monitoring of operational efficiency and managing of operating costs.

Click here for more information on ALLEGRO SaaS

(Caption). From left:  Jason Hyeon, Managing Director of CyberLogitec Global, and Kamlesh Devchand, Chief Executive Officer of Meratus Line signed an agreement to deploy ALLEGRO SaaS, container carrier operations solution.

For more information, visit

Media contact: Jas Foo, Senior Marketing Manager, CyberLogitec

Contact email:

About CyberLogitec

CyberLogitec empowers the world’s supply chain with advanced technologies that solve operational challenges and meet the exacting demands of our industry. From maritime shipping operations, port and terminal operating systems to logistics forwarding and warehouse management, our integrated solutions help your business respond swiftly to changing operational needs. Our technology’s advanced algorithms digitize and automate data exchanges to improve efficiency, competitiveness, productivity, and service, no matter which part of the global supply you operate within.

About Meratus Line

Meratus is an Indonesian shipping company providing point-to-point transportation solutions. Operating a network of liner services connecting major ports in Indonesia and supported by owned offices throughout Indonesia, Meratus places strong emphasis on safety, quality and customer focus. Established in 1957 Meratus’​ business has grown and now covers several sectors of shipping and transportation.

Recent survey from Drewry highlight the problem of the current market

The whitepaper co-produced by Drewry and CyberLogitec tackles the current challenges in the ocean freight market. The results of the survey by Drewry provided another evidence to the current challenges faced.

The survey was carried out by about 200 European shippers with main offices located in Europe. The survey garnered approximately 50% response rate.

Click here to read the full article.

The Data Era – A New Edge for Carriers

Analytics: The Data Era – A New Edge for Carriers

Advancements in storage and data handling technologies have since triggered a surge in data capture and data retention capacities. The shipping arena is no exception. There is a growing focus on digitalization and digital transformation across all sectors in the logistics supply chain – and in particular liner carriers – has raised the bar for the industry to create better cargo yields by making better sense out of the wealth of data captured. Analytics heralds a new era for shipping, and liner carriers capitalizing wisely on this stand to gain tremendously.

A great time for data-led carrier process integration
Managing data in the highly complex operating landscape of liner shipping has traditionally been daunting. However, new advancements in analytics are unlocking exciting new ways for ocean carriers to capitalize on the value of their data and better integrate their processes. What are some of the key advancements and associated implications that carriers should be paying attention to? We discuss four recurring themes below.

  1. Real-time, activity-point tracking
    The volume and variety of interactions and parties involved in transporting cargo is immense. Every process in the workflow is highly complicated and time-sensitive. Today’s advanced technologies enable carriers to track activity points in real-time using standardized metrics.Standardized metrics enable carriers to make more accurate cost estimations, keep tabs on shipment progress and manage exceptions such cargo rollover, vessel port omissions and vessel delays upfront. This elevates total performance across the organization, through enhanced vessel optimization and container utilization.
  2. Dynamic route optimization
    Visibility in today’s context is much more than having mere reactive knowledge of where a shipment is in the shipment cycle. Intelligent correlation of multiple data points across shipment information, weather and traffic conditions, enables more efficient scheduling and proactive load sequence management.By detecting, evaluating, and alerting potential disruptions on key trade lanes, end-to-end supply chain risk can be mitigated so carriers can run the most efficient fleet route possible. This can be further enhanced through the integration of data from IoT devices. Optimizing routes and resources in a dynamic and real-time fashion is also especially important, given growing consumer awareness and demand for sustainable business practices and reduction of carbon emissions.
  3. Smarter forecasting
    Ever-growing access to information has fostered the emergence of data visualization as an intuitive decision-making tool to deliver insights into complicated datasets and enable predictive action and exception management through data-driven smart forecasting. In short, you can see things before they happen, and that includes threats and opportunities.A well-designed data visualization dashboard can lend a significant edge to your decision-making. Enabling smarter forecasting of demand and resource capacity will significantly optimize resource utilization and reduce unnecessary costs.
  4. Stronger yield management
    The use of intelligent algorithms has created a stronger approach to yield management. The application of specific rules and inputs such as projected contract tariffs and average unit costs into dedicated valuation engines makes it possible to gain greater accuracy and speed in yield calculations in real-time.This improves accessibility to real-time revenues and costs, which then enables more timely visibility over contribution margins and profitability. It also elevates operational governance and reduces cumbersome manual workarounds that have historically been the culprits behind shipping cycle delays.

A future-proof data strategy
The wide availability of a diverse range of analytics and simulation tools puts ocean carriers today in a prime position to capitalize on the benefits of a data-driven approach to business. Deploying the right technology and the right data strategy at the right time can make all the difference in creating a strong analytics-led foundation and giving you a future-proof competitive edge for sustainable success.

From insight to foresight with ALLEGRO
CyberLogitec’s ALLEGRO is a total performance measurement liner solution that optimizes shipping movements across your entire carrier network on a single instance. Leverage the dynamism of ALLEGRO’s intelligent algorithm empowered by field and project experience, to automate your booking route plan activities based on 67 predefined container activities, execute precise real-time contribution margin calculations and manage exceptions rapidly. Elevate your operational and strategic decision-making with ALLEGRO’s smart enterprise performance dashboard that gives you 360-degree visibility to turn your data into real-time actionable insights to power greater foresight in your business management.

Real-time snapshot
View emerging trends, detect potential inefficiencies and generate reports and comparative analyses from a single consolidated data dashboard for a focused KPI-driven approach to decision-making.

Intelligent algorithms
Advanced automation for accurate container activity planning and activity-level cost estimation for sophisticated real-time contribution margin calculations.

Easy-to-use intuitive screens with no sophisticated training required.

JAVA and HTML5 compliant to enable access from any smart device.

Proactive to-do system alerts
Designed to automatically detect and notify for exceptions in shipping processes so you can operate in a pre-emptive mode for superior customer satisfaction and service quality.

Establish a winning data strategy today. Discover ALLEGRO now.

Using technology to tame freight rate volatility and reduce capacity risks.

London, UK, 02 October 2019 – Online technology platforms where shipping lines and their customers can negotiate forward contracts could help improve vessel utilisation levels and reduce freight rate volatility, according to a joint study conducted by global shipping consultancy, Drewry and maritime supply chain technology provider, CyberLogitec.

While the shipping industry has changed dramatically in recent years, the market for ocean freight services remains exposed to the inherently dynamic nature of demand and fixed nature of supply which results in oscillating vessel load factors and freight rate volatility. This fundamental supply and demand mismatch causes significant structural inefficiency which adversely impacts all market participants.

Main interactions that take place in container spot markets and where they are situated in the organisations of shippers and carriers respectively

Source: Co-researched by Drewry and CyberLogitec – Oct 2019

In this study Drewry assessed the ability of technology platforms to help reduce the fundamental mismatch between supply and demand in global liner shipping spot markets.

“Our study concluded that many of the market’s pain points could be addressed through a capability to flexibly buy or sell ocean freight services in advance, using a neutral, global platform,” said Philippe Salles, Head of e-Business, Transport and Supply Chain at Drewry Supply Chain Advisors. “Volume commitments and capacity guarantees would provide an early visualisation of demand to the market, thereby reducing the supply-demand mismatch and rate volatility, to the benefit of all market participants.”

“As an independent market analyst with rich heritage in the global container shipping market, we approached Drewry to help define the major structural issues facing today’s container liner industry,” said Chris Na, VP and Head of Platform Division at CyberLogitec. “With a clear understanding of the origin and mechanics of the problem we believe we are well placed to develop innovative and robust solutions that can benefit all market participants.”

The study identified the following end benefits resulting from technical platforms enabling the market:

  • For shipping lines, forward selling of vessel slots, underpinned by volume commitments, would put them in a stronger position to forecast their revenues and reduce their cost of capital. The early visualisation of demand could also be linked to collaborative, dynamic capacity management and increase vessel load factors. The reduced freight rate volatility would assist in stabilising vessel P&L’s and improve invoice accuracy. The ability to ‘sell forward’ will provide an effective hedge against freight rate decreases.
  • For shippers and forwarders, the reduction in freight rate volatility and the ability to ‘buy forward’ would protect their product margins and provide an effective hedge against freight rate increases. Together with space guarantees, enforced through a deposit scheme and vendor reliability scores, this would result in more stable and elevated service levels of their ocean providers that enable reduction of safety stock levels. Forward buying ocean freight provides procurement teams with an additional ocean freight procurement tool with flexible timings, thereby improving the agility of their logistics management teams.
  • For IT providers, a platform which provides these forward negotiation capabilities would be the ideal starting point to also provide the ensuing requirements involving electronic booking, documentation, freight settlement and cargo visibility. These items combined would provide a unique position in today’s market place offering unparalleled scope and exciting opportunities to optimise their customer’s ocean freight experiences by eliminating other pain points like:
    ° Ambiguous freight agreements and extensive contract management efforts
    ° Uncertain booking and cargo statuses
    ° Unreliable contracts
    ° Low documentation and invoice quality

Click to download the whitepaper

NileDutch Goes Live Globally with CyberLogitec ALLEGRO

Single centralized platform increases visibility, enhances yield and improve standardization

01 October, 2019, Singapore – CyberLogitec, the leading provider of maritime, port/terminal and logistics operations technologies, announced the successful launch of ALLEGRO, its integrated container carrier operations solution, at one of the world’s largest shipping companies Nile Dutch Africa Line BV (NileDutch).

Headquartered in Rotterdam, NileDutch has been serving the links between West Africa and the rest of the world for over 30 years, during which it evolved to be one of the world’s largest shipping companies. It boasts of 85 offices and agencies around the world, providing excellent service and expertise to customers uncovering opportunities offered by the African continent.

With plans for further global expansion, NileDutch wanted to ensure that operations would stay at the forefront of the industry, be it in terms of accelerating operational efficiency, harnessing real-time data for critical decisions or effective resource deployment. CyberLogitec’s groundbreaking solution ALLEGRO was identified as the technology that could empower NileDutch to enhance its operations and service excellence. In summer 2018, NileDutch procured ALLEGRO for: its intelligent algorithms for automated data capture, resilient service network and other advanced capabilities.

Mark Kraaijenbrink, ICT Director of NileDutch, said, “NileDutch has a massive, intricate network of global offices working 24/7 on complex services. So it is imperative for us to have maximum system uptime to continue providing service quality to our customers. The new ALLEGRO solution was launched seamlessly and implemented within a very brief period of just nine months between project launch and go-live. The smooth collaboration between CyberLogitec and NileDutch is a testament to the hard work and solid dedication both teams exhibited throughout the process. We are impressed by CyberLogitec’s ability to create strategic and innovative responses quickly.”

CyberLogitec delivered 24/7 support during the post-live stabilization phase for all NileDutch offices and agencies across the globe, ensuring a smooth operation, and that users’ feedback and issues were promptly attended to. Aside from minor teething issues, there were no major showstoppers that impeded on NileDutch’s operations and services delivery to their customers.

W.J. van Aalst, Chief Executive Officer of NileDutch, said, “As a leader of the global shipping sector, NileDutch is committed to embracing new technologies in order to better serve our customers. The ALLEGRO solution is groundbreaking in many ways, including its capability to convert real-time data into instant, actionable insights, and we see it as the cornerstone of NileDutch’s strategy for a future-forward operating model. We have already begun using the system to unlock potential, including exploring cutting-edge services.”

Jason Hyeon, Managing Director of CyberLogitec Global, said, “CyberLogitec believes in creating solutions and services that matter and we found an amazing partner in NileDutch whose team readily embraced all that ALLEGRO could offer. At CyberLogitec, we are proud to have supported NileDutch in their digital transformation by delivering the global-scale project within nine months. NileDutch’s vision for their expanding business and ALLEGRO’s capabilities found a match in each other and we are very excited about what may come next for NileDutch.”

ALLEGRO is an end-to-end, integrated solution tailored for the operations of containerized shipping lines that not only accommodate containerized cargo but also breakbulk and project cargo. Through intelligent advanced algorithms, ALLEGRO digitalizes, integrates and automates all business processes essential for maximizing the operations efficiency on a global scale. Container activity planning, booking auto-rating, special cargo validation, profitability simulation and provisioning are seamlessly and consistently executed, reducing human error and boosting productivity. It also has simulation and exception management capabilities that enable users to optimally control costs, manage yields and effectively deploy resources and assets, giving them a competitive edge and improved business insights. The solution is fully web-based and is accessible via all major web browsers and mobile devices anywhere, anytime.

Click here for more information on ALLEGRO

For more information, visit
Media contact: Jas Foo, Senior Marketing Manager, CyberLogitec
Contact email:

About CyberLogitec

CyberLogitec empowers the world’s supply chain with advanced technologies that solve operational challenges and meet the exacting demands of our industry. From maritime shipping operations, port and terminal operating systems to logistics forwarding and warehouse management, our integrated solutions help your business respond swiftly to changing operational needs. Our technology’s advanced algorithms digitize and automate data exchanges to improve efficiency, competitiveness, productivity, and service, no matter which part of the global supply you operate within.

About NileDutch

Nile Dutch Africa Line BV (NileDutch) is a major shipping company specialized in containerized and breakbulk cargo. From the start, NileDutch has always been focusing on links between West Africa and the rest of the world. The company has over 30 years’ experience of working in Africa and has a large network of offices and agents. This presence in the region means NileDutch is familiar with the needs of the African market and can respond quickly to local changes and offer their customers a reliable service.

Two Steps to Essential Visibility for Terminal Operators

For any business in today’s marketplace, visibility gives real-time awareness and big-time foresight. In addition to lending the ability to make a swift response to a situation, whether it is to fix the problem, or to seize an opportunity, visibility also gives you the power to predict certain outcomes to avert downtime or disaster, and also to seize opportunities.

It is essentially the difference between great decisions and poor ones.

In the container terminal business, where yard activities are complex and dynamic, full visibility, whether in 2D or 3D, is critical.  For instance, smart Terminal Operating Solutions (TOS), today, give a clear view of cargo properties while advanced zoom functions provide important data to extend the limits of human eyes.

Where terminals once operated by manual entries, businesses today can no longer afford to do so. Having a clear picture of the yard operations is a bare essential to survival. For visibility to be available, there are steps to take to benefit from operational transparencies.

 The First Step

The first thing to consider is standardization — streamline your processes, consolidate IT systems, centralized data sharing and automate core processes. By doing so, terminal operations and shipping companies can optimize real-time work.  Standardization will lead to insights into daily shipping processes so you can monitor disruptions or exceptions, track cargo locations, adjust shipping schedules and eventually build stronger customer service. Information that points to inefficiencies can be quickly picked up to avoid potential disruptions as they are flagged out to operations personnel. Operations can minimize unnecessary costs, schedule delays and manage carbon footprint and pass on the benefits to customers.

 The Next Step

As society grows more dependent on information sharing, therein lies the next step to develop best practices — engaging technology.

Other products such as CyberLogitec’s OPUS Logistics help terminal operators and logistics service providers to standardize and integrate all processes. Businesses can easily coordinate workflows, from bookings, inventory shipping and receiving, customs filing, accounting and performance reporting. Through a single-point platform, the solution supports process flexibility, improves shipment visibility and reduces costs.

The reality is, most business managers today do not have a comprehensive and clear idea of the power of the data and information they have in their hands, much less how it can transform their operations for the better. This lack of understanding blocks their visibility of what their operations and business can look like with full digital transformation.

How can companies effectively harness the power of technology? Naturally, concerns over security and privacy are also on the high priority in the productivity and integrity of any business. Indeed, digital transformation isn’t just about technology, artificial intelligence and automation. It will bring changes and new challenges not only to the structure but also the culture of the organization.

What’s a smart way to address this? Engage industry experts and solution consultants. Get an operational health check and some recommendations specifically for your unique business operations.

While change is inevitable, it should not be intimidating. The right knowledge and information will make it less so. it is practical to break it down into steps. Once you are committed to an envisioned desired outcome, every step will be a step forward, propelling the business and operations towards manifold returns on investment. So, take the steps today.


Towards a Global Collaborative Platform for the Container Liner Industry

Technology will enable a global oceanic logistics ecosystem where partners can connect, collaborate and create opportunities unlimited.

The future of smart cooperation between container liners is very positive. Why? Because the values which are being shared between collaborative container liners are also of value to other players in the maritime logistics domain. In fact, the ongoing evolution of smart cooperation between container lines is likely the very seed of this vibrant global oceanic logistics marketplace of tomorrow.

A closer look at Container Liner collaborations today

Faced by the pressures of overcapacity, and the growing demand to lower costs and enhance service levels, alongside uncertainties in global trade politics, container liners are upsizing to gain efficiencies and a competitive edge. The chart below, gives an indication of the direction container liners have been going through the years.   

Plotting the top 100 container liners in the chart based on average vessel size and fleet capacity, from 2006 until 2018, we notice prominent movements of liners either towards greater ‘economies of scale’, i.e. by increasing capacity of vessels, or greater ‘economies of scope’, i.e. through deployment of more vessels.

Rather than pursue both strategies concurrently, which usually does add up from a financial and marketing perspective, container liners tend to go with either ‘economies of scale’ or ‘economies of scope’. So, working together makes sense.

To meet the needs of a market that is demanding wider coverage and greater frequencies, always at lower costs, partner liners band together. Those who have economies of scale will offer lower slot costs while those who have economies of scope offer service flexibility.

These win-win collaborations between container liners have been working in many ways for decades as has been outlined by the Federal Maritime Commission Agreement Library. However, these various ways of working together have traditionally been fraught with challenges.

The rising need for a better way to collaborate

From slot swaps to strategic alliances, when container liners work together, an elaborate chain of processes is triggered — from discussion to consensus, agreement, contract, vessel & port operation, handling each liner’s legacy system, and ultimately, settlement. Every process is about sharing code, data or information, and communicating, be it directly or indirectly, with one or several parties in order to provide or acquire service.

Basically, all processes surrounding collaborative partnerships between container liners revolve around the same functions. However, as one-to-many communications is involved, there can be much duplicated effort especially with closed networks. Missing data, unmatched codes and outdated information are just some of the issues that can lead to underutilization of slots, unproductively long negotiations, and delays due to non-consensus during the settlement phase.

A unified IT platform would be able to harmonize cooperation in practical ways through IT technology. Essentially, it would enable the slot seller to offer the latest available slots on a vessel to a buyer who can then reliably complete the shipment order with real-time precision and visibility from booking to delivery.

From traditional to tactical collaborations

When we drill down on the chain of full processes when a slot seller (operating line) and buyer (booking line) connect, there are a lot of steps involved such as sending, receiving, understanding, confirming, recording and validating data. In traditional modes of communication such as email and phone calls, multiple partners have to replicate the same data, information or process, often many times over throughout the course of the collaboration. This gives much room for mistake, inaccuracies and lost opportunities.

The fact is, 84% of booking line working processes rely on the action of the operating line and 73% of operating line working processes are for booking line. Therein lies the source of great inefficiencies and inflexibility of the traditional system.

Why not streamline the processes and remove duplicates and inefficiencies?  Many advanced IT technologies and proven methodologies today already connect players on a single system in many other industries such as retail and manufacturing.

Easy communication regardless of code or information and channel, open trade based on smart contracts and settlements, real-time sharing information by intuitive data, standardised process, policies and regulations are no longer a complicated matter with today’s technologies.

All key data can be aggregated and integrated on one single multi-tenanted platform where collaborative container liners can connect to and work with each other securely and effectively for individual and collective good.

The various cooperation contracts can be standardized and used as smart contracts which can open up the possibilities of forming slot market for trading services in real-time. Instead of working based on different processes, policies and regulation, connected parties can work more efficiently using unified and standardized processes, policies, and regulation creating greater order under one common rule.

The future of container liner cooperation

As Doug Braun, CEO of Kewill puts it, “The key to a global trade network is connecting all these supply chain partners through technology that is easily and instantly accessible to everyone.”

Connected on one unified platform, container liners will not be the only ones to benefit. Eventually players within the supply chain, forwarders, suppliers and even customers, along with partners outside the supply chain, will be able to leverage one open and collaborative IT platform which will power a universal ecosystem that optimizes opportunities for all.